Sarah has a backache due to overexertion.She believes a massage would loosen her back muscles and make her feel better.She is concerned because a massage unlike a pair of shoes cannot be felt before she buys it.Sarah realizes massages have _____ properties.
A)search
B)form
C)experience
D)credence

Question

Quizplus · Accepted Answer

The properties described in the question (being able to feel or try the product before buying) are related to search and experience properties. However, since a massage is a service and not a tangible good, it cannot be experienced before the purchase. Therefore, massages have experience properties, as customers must rely on past experiences or the reputation of the massage provider to make a decision. The other answer choices (search, form, and credence) do not accurately reflect the nature of a massage service.

Sarah Has a Backache Due to Overexertion