Services such as restaurants and child care are evaluated on _____ properties.
A)search
B)form
C)experience
D)credence

Question

Quizplus · Accepted Answer

Services such as restaurants and child care are evaluated on experience properties as they cannot be fully evaluated until after they have been experienced. Search properties are those that can be evaluated before purchase, such as a car's features. Form properties refer to the physical characteristics of a product or service, such as the design of a piece of furniture. Credence properties refer to qualities that cannot be determined even after purchase, such as the safety of a medication.

Services Such as Restaurants and Child Care Are Evaluated on _____