Cultures with large power distance scores and high collectivism scores rate which dimension of service quality as most important?

Question

Quizplus · Accepted Answer

Cultures with large power distance and high collectivism scores prioritize assurance as the most important dimension of service quality because they value the establishment of trust and building strong relationships with service providers. Assurance encompasses factors such as credibility, competence, honesty, and professionalism, which are highly prized in such cultures.

Cultures with Large Power Distance Scores and High Collectivism Scores