Question 1

Despite all of the changes in the business environment, the basic way a manager performs his or her job has remained remarkably constant.

Accepted Answer

The statement is false. The basic way a manager performs their job has evolved and changed over time to adapt to new technologies, business models, and cultural shifts. For example, the rise of remote work has changed the way managers communicate with their teams and oversee their work, and the use of data analytics has changed how managers make decisions and measure success.

Question 2

Managers in progressive firms of all kinds tend to be friendly, and treat employees as partners.

Accepted Answer

Progressive firms understand the importance of treating employees as partners, which involves being friendly and fostering a collaborative work environment. This approach helps create a positive culture and can lead to increased productivity and job satisfaction.

Question 3

Managers in progressive organizations tend to emphasize teamwork and cooperation rather than discipline and giving orders.

Accepted Answer

Progressive organizations tend to have a more collaborative and inclusive approach, with managers emphasizing teamwork and communication over strict discipline and hierarchies.

Question 4

Due to the fact that employees today often know much more about technology and the technical aspects of their jobs than their managers do, progressive managers emphasize teamwork and cooperation as a strategy for getting work done.

Accepted Answer

With advancements in technology, it is often the case that employees possess technical knowledge and expertise that their managers may not have. To effectively utilize this knowledge and accomplish tasks, managers may implement teamwork and cooperation among employees to leverage their collective strengths.

Question 5

Managers must earn the trust of their employees.

Accepted Answer

Trust is essential for effective communication and collaboration in the workplace, and managers play a critical role in establishing and maintaining it. To earn the trust of their employees, managers need to demonstrate competence, honesty, reliability, and empathy, communicate transparently and openly, recognize and value their employees' contributions, and follow through on their commitments. Without trust, employees may feel disengaged, demoralized, and unproductive, which can harm the team's performance and overall organizational success.

Question 6

As a management function, the main focus of controlling is to keep complete and up-to-date records of the organization's financial transactions for tax and regulatory purposes.

Accepted Answer

The main focus of controlling is not just to keep records of financial transactions, but also to monitor and adjust the organization's performance in order to achieve its goals and objectives.

Question 7

Because of their importance and skills, few managers lost their jobs in the recent economic crisis.

Accepted Answer

The statement is not entirely true. While managers are generally considered valuable assets to a company, some may have still lost their jobs during the economic crisis due to various factors such as company restructuring or financial difficulties.

Question 8

A modern manager's main job is to issue orders, then follow up to make sure employees do as they were told.

Accepted Answer

A modern manager's job involves more than just issuing orders and following up. Managers also need to facilitate communication among employees, set goals, provide resources and support, assess performance, and adjust strategies as necessary. Effective managers also understand the importance of empowering employees and delegating tasks, rather than micromanaging every aspect of their work.

Question 9

In most high-tech industries, the best way to respond quickly to rapid technological changes is to keep most authority and responsibility in the hands of a few key managers who provide precise, detailed directions to the workers.

Accepted Answer

In high-tech industries, it is often best to distribute authority and responsibility across multiple managers and workers to encourage creativity and adaptability. Precise, detailed directions can limit innovation and slow down response time to changes in technology.

Question 10

John is the general manager of a retail outlet. By emphasizing teamwork and acting in a role of coach rather than boss, John is considered to be a modern manager.

Accepted Answer

By emphasizing teamwork and acting as a coach rather than a boss, John is exhibiting characteristics of a modern manager who encourages collaboration and supports his team members.

Question 11

One trend of the leading management function is to empower employees, giving them as much freedom as possible to become self-directed and self-motivated.

Accepted Answer

Empowering employees is a current trend in management, which gives them more freedom and responsibility to become self-directed and self-motivated. This can improve their job satisfaction and productivity, leading to a more successful and efficient organization.

Question 12

Managers make decisions about how to use organizational resources to accomplish goals.

Accepted Answer

Managers are responsible for making decisions about how to allocate resources such as finances, personnel, and equipment in order to achieve organizational goals.

Question 13

The four key management functions are planning, organizing, leading, and controlling.

Accepted Answer

These are the four commonly recognized functions of management.

Question 14

Given the lack of discipline and short attention spans of today's workers, modern managers must watch their workers closely, set strict rules, and vigorously enforce policies.

Accepted Answer

This statement is a generalization and stereotype that is not supported by research or evidence. It is important for managers to create a positive and supportive work culture that encourages motivation and engagement, rather than relying on strict rules and surveillance.

Question 15

The best way to get people to do what a manager wants is for the manager to reprimand those who don't do things correctly.

Accepted Answer

While reprimanding may have some short-term effect, research has shown that it is not the best way to motivate employees in the long-term. Positive reinforcement, clear communication, setting achievable goals, and showing appreciation are more effective ways to get people to do what a manager wants.

Question 16

Financing is one of the four key functions of management.

Accepted Answer

The four key functions of management are planning, organizing, leading, and controlling. Financing is not considered a core function of management, but rather a critical aspect of the operational and strategic activities within an organization.

Question 17

Leading is the management function of designing the structure of the organization so that everyone can function together.

Accepted Answer

Leading is the management function of guiding and directing employees towards the achievement of organizational goals, not designing the structure of the organization. Designing the structure is a part of the organizing function.

Question 18

The management function that involves guiding, training, and motivating others to work toward the achievement of an organization's goals is called leading.

Accepted Answer

Leading is indeed the management function that involves guiding, training, and motivating others to work toward the achievement of an organization's goals.

Question 19

As an office manager, Sylvie consistently tells her employees what to do, watches over their tasks, and reprimands those who don't listen to her orders. Sylvie is a modern manager.

Accepted Answer

Sylvie's management style is very authoritarian, which is not considered modern in today's workplace. Modern managers typically focus on empowering their employees, providing guidance and support, and promoting collaboration and innovation.

Question 20

The main job of managers today is to watch over people to be sure they do what the manager asks of them.

Accepted Answer

The main job of managers today is to lead and empower their team towards achieving organizational goals, not just monitoring their every move. Managers also work towards creating a positive work environment and fostering employee growth and development.

Quiz 7: Management and Leadership