Mark is a manager for Cable Connection. He spends most of his time scheduling the specific service calls that each employee performs during the day, verifying job completion, and evaluating employee performance on each call. These responsibilities suggest that Mark is a middle manager.

Question

Quizplus · Accepted Answer

Mark's responsibilities are more aligned with those of a first-line manager, as he is directly involved in the day-to-day operations and supervision of employees rather than focusing on broader organizational strategies typical of middle managers.

Mark Is a Manager for Cable Connection