Word-of-mouth marketing which is also known as _______ marketing is defined as the passing of information about products and services by verbal or electronic means, in an informal person-to-person manner.
A) mass
B) brand
C) media
D) buzz
Correct Answer:
Verified
Q14: Which of the following is not a
Q15: Which of the following is not a
Q16: Which of the following is not a
Q17: Which of the following is not a
Q18: Which of the following is a benefit
Q20: What does the term CRM stand for?
A)Customer
Q21: Salespeople, where the major objective is to
Q22: Which of the following is not a
Q23: What is the final stage in a
Q24: Customer Relationship Management (CRM) is a term
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