Organizations are now becoming proficient users of _______ (CRM) systems to get to know their customers better and to interact with them on a regular basis.

Question

Quizplus · Accepted Answer

Customer Relationship Management (CRM) systems are specifically designed to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers and ultimately driving sales growth. Therefore, option D is the best choice as it specifically mentions CRM systems, which are commonly used by organizations to interact with their customers and improve their relationship.

Organizations Are Now Becoming Proficient Users of _______ (CRM) Systems