In order to achieve commercial success in today's competitive climate, what customer needs have to be achieved?
A) Performance needs to match customers' expectations
B) Performance needs to match competitors' performance
C) Expectations need to be exceeded so that customers are delighted with the outcome
D) Expectations need to be matched so that customers are delighted with the outcome
Correct Answer:
Verified
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Q34: What are distribution channels?
A)Distribution channels are promotional
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