Marketing is constantly changing and devising new methods of delivering customer value. Which of the following is an example of a new method?

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) is a relatively new method of delivering customer value that focuses on building and maintaining long-term relationships with customers through personalized communication and service. Product and sales orientated marketing are more traditional methods that have been around for many years.

Marketing Is Constantly Changing and Devising New Methods of Delivering