Service organizations must manage the availability of the offering so that: (1) __________, and (2) the organization's assets are used in ways that will maximize the return on investment (ROI).

Question

Quizplus · Accepted Answer

Managing the availability of the offering to ensure that demand matches capacity over the duration of the demand cycle is essential for service organizations to achieve operational efficiency and maximize their ROI. This requires careful planning and forecasting to ensure that capacity is available when it is needed and that it is not wasted during periods of low demand.

Service Organizations Must Manage the Availability of the Offering So