Sergi began his sales presentation by saying,"I'm new at selling safety equipment,so I was wondering if you could tell me what you believe are the attributes of our product that helps you be our number one re-seller." What kind of approach is Sergi using with his customer?

Question

Quizplus · Accepted Answer

Sergi is using the opinion approach by asking the customer for their thoughts on the product's attributes, which engages the customer and makes them feel valued.

Sergi Began His Sales Presentation by Saying,"I'm New at Selling