What did Quest Star do,structurally,to help it become more competitive with Japanese firms?
A) It increased the number of management layers
B) It flattened its layers of management
C) It reduced the emphasis on teams in the organization
D) It decided that its employees could not be trusted to make decisions
E) It increased managers' authority

Question

Quizplus · Accepted Answer

QS flattened its layers of management and instead uses teams and peer pressure to accomplish the plant's goals.

What Did Quest Star Do,structurally,to Help It Become More Competitive