The basic difference between selling a healthcare service at MinuteClinic and selling a Band-Aid at the drugstore is that healthcare services are ________ performances.
A) tangible
B) intangible
C) responsive
D) standardized
E) operations oriented
Correct Answer:
Verified
Q1: A key factor influencing the selection of
Q2: MinuteClinic's services belong in which of the
Q3: If MinuteClinic hired Patrick Dempsey,who plays a
Q5: Health services such as those provided by
Q6: The demand for health services in the
Q7: Evaluating the quality of medical services at
Q8: A nurse practitioner that addresses a patient
Q9: MinuteClinic's services are sold,produced,and consumed at the
Q10: When nurse practitioners follow up with patients
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