A manager states "Our problem is a 32-percent decline in sales." The manager has _____.
A)been influenced by selective perception
B)identified a symptom as the problem
C)defined the solution for the problem
D)stated the problem in a quantitative and therefore measurable fashion

Question

Quizplus · Accepted Answer

The manager has identified a symptom (decline in sales) as the problem, rather than identifying the root cause of the decline.

A Manager States "Our Problem Is a 32-Percent Decline in Sales