A company that identifies customer relationships with the organization,captures relevant customer data from interactions,stores and integrates that customer data,and identifies its profitable customers is implementing a customer relationship management cycle.

Question

Quizplus · Accepted Answer

The description given in the statement is the definition of a customer relationship management (CRM) cycle, which includes identifying customer relationships, capturing relevant data, storing and integrating customer data, and identifying profitable customers. Therefore, the statement is true.

A Company That Identifies Customer Relationships with the Organization,captures Relevant