When writing a persuasive claim letter _____________
A)assume that the other person is trying to cheat you.
B)use a calm and reasonable tone.
C)mention as many additional complaints as possible about the company.
D)do all of the above.

Question

Quizplus · Accepted Answer

Using a calm and reasonable tone is the best choice when writing a persuasive claim letter. Assuming that the other person is trying to cheat you or mentioning additional complaints may come across as aggressive or hostile, making it less likely for the other person to be receptive to your claim.

When Writing a Persuasive Claim Letter _____________