Customers arrive at a suburban ticket outlet at the rate of 14 per hour on Monday mornings. This can be described by a Poisson distribution. Selling the tickets and providing general information takes an average of three minutes per customer, and varies exponentially. There is one ticket agent on duty on Mondays. Determine each of the following:
(A) system utilization
(B) average number in line
(C) average time in line
(D) average time in the system

Question

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The Answer of Customers arrive at a suburban ticket outlet at the rate of 14 per hour on Monday mornings. This can be described by a Poisson distribution. Selling the tickets and providing general information takes an average of three minutes per customer, and varies exponentially. There is one ticket agent on duty on Mondays. Determine each of the following:
(A) system utilization
(B) average number in line
(C) average time in line
(D) average time in the system

Customers Arrive at a Suburban Ticket Outlet at the Rate