Question 1

Which type of information is not found in a DSS?
A) Organizational information
B) Confidence levels
C) External information
D) Personal information

Accepted Answer

Confidence levels are typically associated with statistical analysis and predictive modeling rather than being a direct component of a Decision Support System (DSS). A DSS integrates organizational, external, and sometimes personal information to support complex decision-making processes.

Question 2

There are four main types of decisions. Which one occurs on a regular basis?
A) Ad hoc
B) Recurring
C) Structured
D) Defined

Accepted Answer

Recurring decisions happen on a regular basis, such as daily, weekly, monthly, or quarterly. Ad hoc decisions are ones that are made on a one-time basis or as needed. Structured decisions have a set process or framework for reaching a decision, while defined decisions have clear criteria or guidelines for making a choice.

Question 3

In what decision making phase do you implement solutions and monitor and adjust the environment based on the consequences of these solutions?
A) Choice
B) Execution
C) Implementation
D) Maintenance

Accepted Answer

Implementation is the phase where solutions are put into action and the environment is monitored and adjusted based on the outcomes of these solutions.

Question 4

Which DSS component stores and maintains the information you want your DSS to use?
A) Query management
B) Data administration
C) Model management
D) Data management

Accepted Answer

Data management is the component of a Decision Support System (DSS) that is responsible for storing, maintaining, and managing the information (data) that the system uses to help in decision-making processes.

Question 5

A decision support system (DSS) typically has three components. Which of the following is not one of these components?
A) Model management
B) Query management
C) Data management
D) User interface management

Accepted Answer

The three components of a decision support system are model management, data management, and user interface management. Query management is not typically considered a separate component, but rather a function that is encompassed within the user interface management component.

Question 6

When you make a choice that may not necessarily be the best choice but it meets your needs, you're making a(n) _____ choice.
A) Satisficing
B) Compromising
C) Suitable
D) Strategic

Accepted Answer

Satisficing refers to making a choice that may not be optimal or best but is good enough to meet one's needs or objectives. It is a mode of decision making where people settle for choices that are satisfactory, rather than optimal. This approach is often adopted when people are faced with complex or uncertain situations where determining the best option is difficult. Therefore, satisficing can be a smart decision in situations where finding the best option is challenging, and the consequences of a wrong choice are not severe.

Question 7

What is the purpose of a decision support system?
A) To relieve you of making structured, recurring decisions
B) To assist you with making decisions
C) To mine data warehouses and locate needed information so that you can make a decision
D) To help diagnose problems in your organization and, possibly, your environment

Accepted Answer

The purpose of a decision support system is to assist you with making decisions. It provides you with the necessary information, data analysis tools, and models to help you make informed decisions. It does not relieve you of making decisions entirely, but instead helps you make better decisions by providing you with relevant and useful information. Options A, C, and D are not comprehensive enough in describing the purpose of a decision support system.

Question 8

What type of information system is built to support decisions based on problems that are not structured?
A) Database management systems
B) Operational systems
C) Decision support systems
D) Statistical information systems

Accepted Answer

Decision support systems are designed to support decisions related to unstructured or semi-structured problems. They provide interactive tools for analyzing data and creating various scenarios to help decision-makers evaluate alternatives and choose the best course of action. Database management systems (A) are used for managing structured data, while operational systems (B) are designed to support daily operations of an organization. Statistical information systems (D) are used for collecting, analyzing, and presenting statistical data.

Question 9

Which of the four types of decisions occur sporadically, perhaps only once?
A) Structured
B) Nonrecurring or ad hoc
C) Nonstructured
D) Impromptu

Accepted Answer

Nonrecurring or ad hoc decisions occur sporadically and may only happen once. Structured decisions are routine and follow a set of established procedures, while nonstructured decisions are complex and require creative thinking. Impromptu decisions are made on the spot without much thinking or planning.

Question 10

If you were making a decision involving "fuzzy logic" what type of decision would you be making?
A) Nonstructured
B) Ad hoc
C) Controlled
D) Muddled

Accepted Answer

Fuzzy logic is a type of reasoning that allows for uncertainty and imprecision, which is useful for making decisions in nonstructured environments where there may not be clear-cut answers or objective criteria to base decisions on.

Question 11

If you were to take facts about your business, mix them with historical information, and then create a computer simulation to help you understand future events, you would be creating ____.
A) A database
B) Artificial intelligence
C) A model
D) Facsimiles

Accepted Answer

Creating a computer simulation using a combination of business facts and historical information is creating a model. This model can help understand future events and make predictions based on the data used in the simulation. A database is a collection of data, artificial intelligence refers to the capability of machines to mimic human intelligence, and facsimiles are exact copies or reproductions of something.

Question 12

Which DSS component allows you to communicate with the DSS?
A) Query management
B) User interface management
C) Data administration
D) Data management

Accepted Answer

User interface management typically includes the components that allow users to interact with the DSS, such as menus, screens, and dialog boxes. Through the user interface, users can communicate with the DSS, making this the correct answer. The other components (query management, data administration, and data management) are important for managing and processing data, but they do not directly enable communication between the user and the DSS.

Question 13

In what decision making phase do you examine and weigh the merits of solutions, estimate the consequence of each, and choose the best solution?
A) Design
B) Choice
C) Intelligence
D) Preliminary or investigative

Accepted Answer

The choice phase of decision making involves examining and weighing the merits of solutions, estimating the consequences of each, and ultimately choosing the best solution. In this phase, all the gathered information from the intelligence and preliminary/investigative phases is taken into account to make an informed decision.

Question 14

Which DSS component consists of both the DSS models and the DSS model management system?
A) Query management
B) Data management
C) Data administration
D) Model management

Accepted Answer

The component that consists of both the DSS models and the DSS model management system is Model Management. The other options - Query management, Data management, and Data administration - are separate components of a DSS.

Question 15

If you were "tweaking" your technology solution so that it worked more efficiently than its original form, what decision making phase would you be in?
A) Implementation
B) Maintenance
C) Choice
D) Continuation

Accepted Answer

The answer of If you were "tweaking" your technology solution...

Question 16

If you were to identify and investigate a problem in your organization, what decision making phase would you be in?
A) Design
B) Preliminary or investigative
C) Intelligence
D) Planning

Accepted Answer

The intelligence phase of decision making involves identifying and investigating problems or opportunities, gathering information, and understanding the needs or issues that require a decision.

Question 17

There are four main types of decisions. Which one represents decisions that always have a right answer?
A) Recurring
B) Ad hoc
C) Defined
D) Structured

Accepted Answer

Structured decisions are those with a clear and well-defined process that can easily be programmed or automated. These decisions usually have a right answer, as they are based on established rules and procedures.

Question 18

In business and in life, where do most decisions fit into?
A) Recurring but fuzzy
B) Ad hoc
C) Between structured and unstructured
D) Muddled

Accepted Answer

Most decisions in business and life fall between being completely structured and completely unstructured. They may have some guidelines and previous experience to build upon, but they also require creativity and adaptability to be successful.

Question 19

In what decision making phase do you recognize a problem, need, or opportunity?
A) Predication and decision
B) Choice
C) Preliminary or investigative
D) Intelligence

Accepted Answer

The intelligence phase of decision making involves recognizing a problem, need, or opportunity, and is the first step in the decision-making process.

Question 20

In what decision making phase do you consider possible ways of solving problems, filling needs, or capitalizing on opportunities?
A) Design
B) Intelligence
C) Choice
D) Prediction and decision

Accepted Answer

The design phase involves considering possible ways of solving problems, filling needs, or capitalizing on opportunities by generating alternatives.

Quiz 4: Decision Support and Artificial Intelligence

Which type of information is not found in a DSS?

There are four main types of decisions. Which one occurs on a regular basis?

In what decision making phase do you implement solutions and monitor and adjust the environment based on the consequences of these solutions?

Which DSS component stores and maintains the information you want your DSS to use?

A decision support system (DSS) typically has three components. Which of the following is not one of these components?

When you make a choice that may not necessarily be the best choice but it meets your needs, you're making a(n) _____ choice.

What is the purpose of a decision support system?

What type of information system is built to support decisions based on problems that are not structured?

Which of the four types of decisions occur sporadically, perhaps only once?

If you were making a decision involving "fuzzy logic" what type of decision would you be making?

If you were to take facts about your business, mix them with historical information, and then create a computer simulation to help you understand future events, you would be creating ____.

Which DSS component allows you to communicate with the DSS?

In what decision making phase do you examine and weigh the merits of solutions, estimate the consequence of each, and choose the best solution?

Which DSS component consists of both the DSS models and the DSS model management system?

If you were "tweaking" your technology solution so that it worked more efficiently than its original form, what decision making phase would you be in?

If you were to identify and investigate a problem in your organization, what decision making phase would you be in?

There are four main types of decisions. Which one represents decisions that always have a right answer?

In business and in life, where do most decisions fit into?

In what decision making phase do you recognize a problem, need, or opportunity?

In what decision making phase do you consider possible ways of solving problems, filling needs, or capitalizing on opportunities?