Valuemart, a supermarket chain, trains its employees to perform their tasks according to the guidelines set by the firm.This method employed by them will help the firm in reducing the:

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The standards gap refers to the difference between the firm's actual service standards and the service standards it sets for itself. By training their employees to perform their tasks according to the guidelines set by the firm, Valuemart can ensure that its service standards are being met and reduce the standards gap.

Valuemart, a Supermarket Chain, Trains Its Employees to Perform Their