Retail salespeople should not __________ and assume that a person in the store cannot afford to purchase the store's products based on appearances.

Question

Quizplus · Accepted Answer

The phrase "judge a book by its cover" means making assumptions about something based on outer appearances without truly knowing the facts or qualifications. In the retail industry, assuming someone cannot afford to purchase products based on their appearances is unfair and could result in lost sales opportunities. Retail salespeople should focus on providing excellent customer service to all customers, regardless of their appearance or perceived buying power.

Retail Salespeople Should Not __________ and Assume That a Person