When managers let people who will be affected by an impending change know the reasons for the change,the ____ stage of the Lewin model of organization change has been reached.
A)refreezing
B)process change
C)unfreezing
D)implementing the change
E)reengineering

Question

Quizplus · Accepted Answer

The Lewin model of organization change consists of three stages: unfreezing, changing, and refreezing. The first stage, unfreezing, involves preparing the organization for change by creating a sense of urgency and establishing a willingness to change. Letting people who will be affected by the impending change know the reasons for the change fits within this stage. Therefore, the correct answer is C) unfreezing.

When Managers Let People Who Will Be Affected by an Impending