Businesses are using social media in new ways to communicate.Delta passengers can buy tickets on Delta's Facebook page.This is a change in ____ systems.

Question

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The ability for Delta passengers to buy tickets directly on Delta's Facebook page is a change in their transaction-processing system. Transaction-processing systems are designed to process and record transactions related to the daily operations of a business, such as sales, purchases, and payments. Offering ticket sales through social media represents a change in the way Delta processes and records ticket sales transactions.

Businesses Are Using Social Media in New Ways to Communicate