Undercover Boss is a reality show in which CEOs perform entry level jobs incognito in their own companies.This allows the CEOs to eliminate the organizational barrier

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By performing entry level jobs incognito, CEOs can eliminate the status or power differences between them and the employees. This allows them to get a better understanding of the organization's culture and identify areas for improvement. The other options (perception, poor listening skills, information overload, and language differences) are not directly addressed by the concept of Undercover Boss.

Undercover Boss Is a Reality Show in Which CEOs Perform