Sara is usually preoccupied with immediate tasks and seldom has the time to devote to her employees' concerns,individually.Eric,her employee,who is accustomed to not being heard by Sara,does not bother to inform her about the difficulties he is facing in dealing with a new account.As a result of this,his productivity suffers.This kind of reaction from Eric,where he withholds information,expecting it wouldn't be attended to anyway,is a result of:
A) selective memory.
B) selective expectation.
C) inadequate background information.
D) physiological limitations.

Question

Quizplus · Accepted Answer

Eric's behavior of withholding information because he expects it won't be attended to anyway is an example of selective expectation, where he assumes that his concerns won't be acknowledged or addressed.

Sara Is Usually Preoccupied with Immediate Tasks and Seldom Has