Even when Scott is being challenged by the team,as a facilitator,he accepts the criticism and thanks them for their comments.This intervention is known as the maintain/regain focus approach.

Question

Quizplus · Accepted Answer

Accepting criticism and thanking team members for their comments is an example of the "acknowledge and validate" approach, not the "maintain/regain focus" approach. The latter is more about steering the conversation back to the main topic or goal when it goes off track.

Even When Scott Is Being Challenged by the Team,as a Facilitator,he