What type of conflict most likely occurs when a store manager encourages a salesperson to mislead customers about the quality of the store's products if deception is inconsistent with the salesperson's values and beliefs?
A) Interrole conflict
B) Intrasender role conflict
C) Intersender role conflict
D) Person-role conflict

Question

Quizplus · Accepted Answer

Person-role conflict occurs when an individual's personal values and beliefs conflict with the expectations of a role they are in. In this scenario, the salesperson's personal values and beliefs conflict with the expectations of their role to deceive customers.

What Type of Conflict Most Likely Occurs When a Store