The ability of a company to deliver a good or service by the time the customer expects to have it available for sale or consumption is referred to as
A)reliability.
B)consistency.
C)timeliness.
D)order.
E)ease of doing business.

Question

Quizplus · Accepted Answer

The ability to deliver a product or service on time as expected by the customer is referred to as timeliness. This is an important aspect of customer satisfaction and can impact a company's reputation and repeat business.

The Ability of a Company to Deliver a Good or Service