What is the customer service objective that involves ensuring customers can depend on receiving a good or service within a stated lead time and that there will be no problems with the order?
A)reliability
B)order
C)ease of doing business
D)consistency
E)timeliness

Question

Quizplus · Accepted Answer

The objective described in the question is reliability, which involves ensuring that customers can depend on receiving a good or service within a stated lead time and that there will be no problems with the order.

What Is the Customer Service Objective That Involves Ensuring Customers