A retailer wanting to incorporate self-service into its stores may choose to
A)publish its advertising circular earlier.
B)hire a professional sales staff.
C)incorporate an in-store kiosk.
D)have more product available.
E)have more staffed check-out lanes.

Question

Quizplus · Accepted Answer

Incorporating an in-store kiosk allows customers to access information and complete transactions on their own, reducing the need for staff assistance and providing a self-service option. Choosing to publish advertising circulars earlier, hiring a professional sales staff, having more product available, or having more staffed check-out lanes may not necessarily enhance or enable self-service capabilities.

A Retailer Wanting to Incorporate Self-Service into Its Stores May