Question 1

The major purpose of Building Acceptance is:

Accepted Answer

The major purpose of Building Acceptance is planning to carry out promising solutions. Building Acceptance involves gathering support from others to implement the proposed solutions, which requires planning and communication to convince stakeholders that the solution will work. Eliminating objections or convincing others that the first idea was best are not the main purposes of building acceptance. Finding new problem-solving opportunities may be a secondary outcome but is not the major purpose.

Question 2

When Preparing for Action, it is most appropriate to identify sources of assistance and resistance during which stage:

Accepted Answer

When preparing for action, it is most appropriate to identify sources of assistance and resistance during the stage of building acceptance. This includes identifying individuals or groups who may support or oppose the proposed solution and working to build support through engagement and communication. By doing so, it can help to increase the chances of successful implementation and reduce potential resistance to change.

Question 3

When selecting, analyzing, and refining options, which three of these tools would be useful?

Accepted Answer

B, C

Question 4

Which of the following statements is true about Focusing Tools:

Accepted Answer

Focusing Tools are used to analyze, refine, develop, or select promising ideas or solutions. They help to guide creativity towards a specific goal or outcome, rather than just generating a large quantity of ideas like brainstorming. Option B and C are incorrect because they do not accurately describe the purpose of Focusing Tools. Option D is incorrect because there is no evidence to suggest that Developers are better than Explorers at using Focusing Tools.

Question 5

Which of the following groups includes only Focusing Tools:

Accepted Answer

ALoU (Advantages, Limitations, Opportunities, and Unique Qualities), PCA (Pairwise Comparison Analysis), and Sequencing are all focusing tools designed to help narrow down options or focus on specific aspects of a problem or solution.

Question 6

When Building Acceptance, assisters and resisters might be:

Accepted Answer

Assisters refer to factors or people that facilitate the process of accepting and implementing a solution or change, while resisters are factors that hinder the process. These could be individuals, groups, organizational culture, infrastructure, resources, or any other relevant factor that affects the success of the solution. Choices B, C, and D refer to different stages or tools in the problem-solving process and are not directly related to building acceptance.

Question 7

A good way to plan a strategy when Developing Solutions is:

Accepted Answer

When developing solutions, it is important to consider the number and kinds of ideas to analyze and determine what needs to be done. This will help in developing an effective strategy. While using a matrix or categorizing ideas can be helpful, they should be done after considering the ideas and determining what steps need to be taken. Therefore, the best choice is D.

Question 8

You should start Developing Solutions by:

Accepted Answer

Starting by identifying a strategy for analyzing, refining, or choosing options is the best approach to developing solutions. This helps to create a structured and organized process for evaluating ideas and making decisions based on specific criteria. By having a clear strategy, time is not wasted on judging ideas quickly or using an unclear evaluation method such as a grid. Deciding on the most important criteria can then come later as part of the strategy.

Question 9

The 24 hour step is important because:

Accepted Answer

The 24-hour step is important because it increases the likelihood of completing plans that you start, as it involves taking immediate action to maintain momentum and commitment.

Question 10

Which choice is true about Building Acceptance?

Accepted Answer

Building Acceptance helps you plan your actions very carefully to get the best chance of success. The process involves discussing potential solutions and gaining buy-in from stakeholders before moving forward with implementation. Skipping this step could result in resistance or lack of support from those involved, leading to project failure. Therefore, it is essential to take the time to build acceptance before proceeding with any plan. Option A is incorrect because in the last stage, there is still a need to generate ideas. Option B is incorrect as Building Acceptance must not be skipped even if time is limited. Option C is incorrect because irrespective of the number of solutions, gaining buy-in is vital to building acceptance.

Question 11

Which statement is true about Developing Solutions?

Accepted Answer

Developing solutions is an important stage to strengthen and refine promising ideas. It involves evaluating and testing different options, and making improvements to make the final solution more effective. Therefore, option C is the correct statement. Option A is incorrect as developing solutions is not about eliminating all ideas but refining them. Option B is incorrect as developing solutions can lead to discovering new ideas. Option D is incorrect as developing solutions is necessary even if the idea looks strong.

Question 12

Which of the following statements is true:

Accepted Answer

Focusing Tools are designed to refine and evaluate ideas generated during the problem-solving process. They help in making deliberate decisions, analyzing ideas constructively, and ensuring that the objectives are kept in focus, which is essential for effective problem solving.

Question 13

How is an Evaluation Matrix best used?

Accepted Answer

An Evaluation Matrix is best used to sort a number of options and compare them on several criteria. It allows for a comprehensive evaluation of each option based on multiple factors, helping to make a well-informed decision. It can also be useful in visually presenting the pros and cons of each option, making it easier to compare and contrast them.

Question 14

Which tool is used to rank or prioritize a group of options?

Accepted Answer

Paired Comparison Analysis is the most popular tool used to rank or prioritize a group of options. It involves comparing each option with every other option, assigning scores based on their importance, and then calculating a total score for each option. This method helps to identify the most significant and valuable option from the group.

Question 15

The main goal(s) of the Preparing for Action component of CPS involve:

Accepted Answer

The Preparing for Action component of CPS involves developing and refining options and creating an implementation plan, not finding the one right answer or discovering a new task. It does not necessarily involve finishing the process and going home, as the implementation plan still needs to be carried out.

Question 16

Developing Solutions can best be described as the:

Accepted Answer

The answer of Developing Solutions can best be described as...

Question 17

In Building Acceptance, it is very helpful to:

Accepted Answer

The answer of In Building Acceptance, it is very helpful...

Question 18

When generating criteria the appropriate stem to use is:

Accepted Answer

The answer of When generating criteria the appropriate stem to...

Question 19

The Evaluation Matrix is:

Accepted Answer

The Evaluation Matrix is one of the basic Focusing Tools in the Creative Problem Solving (CPS) process, used to prioritize or evaluate options against a set of criteria.

Quiz 5: Preparing for Action