Which of the following points is not true about Philip Crosby?
A) One of Crosby's best selling books was "Quality is Free"
B) Crosby developed the Cost of Quality model
C) One of Crosby's best selling books was "Quality without Tears"
D) Crosby believed strongly in the philosophy of Zero Defects
E) Crosby believed that companies should "Do it right the first time!"

Question

Quizplus · Accepted Answer

Crosby did not develop the Cost of Quality model. It was originally developed by Armand Feigenbaum.

Which of the Following Points Is Not True About Philip