Which of the following is not a step in the Total Quality Management figure presented in the textbook?
A) Establish Improvement Projects
B) Implement Projects Using Improved Methodologies
C) Evaluate
D) Establish Statistical Control
E) Review and Recycle

Question

Quizplus · Accepted Answer

The Total Quality Management figure presented in the textbook includes five steps: Establish Improvement Projects, Implement Projects Using Improved Methodologies, Evaluate, Review and Recycle, and Establish Statistical Control. None of the steps is given the name "Establish Statistical Control."

Which of the Following Is Not a Step in the Total