Question 1

What is an intranet?

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Question 2

How may nonverbal messaged differ from other forms of communication?

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Question 3

The design of an organization should provide for communication in four distinct directions.What are these directions?

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Question 4

What is the difference between videoconferencing and teleconferencing?

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Question 5

An employee verbally states he is doing great,but his posture and facial expressions seem to say something else.Do you think he is actually doing great?

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Question 6

What is the typically the least-used channel of communication and is it of significance to management?

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Question 7

How do the internet,and intranet differ?

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Question 8

What is meant if a party states this is rich communication?

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Question 9

Employees go through four stages when high-level decisions are developed and implemented.What are these stages?

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Question 10

Why is face-to-face communication high in richness?

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Question 11

What is non-malfeasance?

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Question 12

What is meant by multicultural communication and why is it increasingly important?

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Question 13

Name three things (symbols)that organizations commonly use to express hierarchical rank.

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Question 14

You are making a presentation to a CEO on communication,and she states "we don't need upward communications here and even if we did,I have no idea on how to promote it." Based on what you have learned in this course,how would you reply?

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Question 15

Describe the role played by interpersonal communication in organizations.

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Question 16

Identify seven significant barriers to effective communication.Provide examples of how these barriers may impact a student at this institution.

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Question 17

Name three things that you,as a manager,can do to improve communication in a diverse organization.

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Question 18

Explain the elements in the communication process.

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Question 19

List some of the positive and negative consequences of groups developing and using words and phrases that have meaning only to members.

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Question 20

What is selective listening? Provide an example.

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Quiz 13: Communicating Effectively