Which of the following is an annual award administered by the U.S.Department of Commerce and given to the company that shows the highest quality performance in seven categories-leadership; strategic planning; customer and market focus; measurement,analysis,and knowledge management; human resource focus; process management; and results?
A) Firestone Inner Circle of Quality Award
B) Malcolm Baldrige National Quality Award
C) ISO 9000 certification
D) Golden Peacock Award

Question

Quizplus · Accepted Answer

The Malcolm Baldrige National Quality Award is administered by the U.S. Department of Commerce and recognizes companies that demonstrate excellence in leadership, strategic planning, customer focus, measurement and analysis, workforce development, operations management, and results. The award is given annually to one company in each of the manufacturing, service, small business, education, healthcare, and nonprofit sectors.

Which of the Following Is an Annual Award Administered by the U.S.Department