When initiating conflict resolution,the supervisor should:
A) act as soon as he/she is aware of the problem.
B) ignore it at first; it may go away.
C) allow his/her emotions to enter the conflict to gain a better understanding of the problem.
D) focus on the personalities of those involved.

Question

Quizplus · Accepted Answer

The supervisor should act as soon as he/she is aware of the problem. Ignoring it or allowing it to continue can escalate the conflict and make it more difficult to resolve. By addressing the issue promptly, the supervisor can prevent it from getting worse and work towards a solution. Focusing on the personalities of those involved or allowing emotions to dictate the conflict resolution process can also hinder progress.

When Initiating Conflict Resolution,the Supervisor Should