The first step in initiating conflict resolution is:
A) listening to the solution.
B) restating the problem.
C) understanding the conflict.
D) attempting to place blame.

Question

Quizplus · Accepted Answer

Understanding the conflict is the first step in initiating conflict resolution as it allows all parties involved to have a clear understanding of what the issue is and what needs to be resolved. Listening to the solution, restating the problem, and attempting to place blame all come after a clear understanding of the conflict has been established.

The First Step in Initiating Conflict Resolution Is