In the appraisal process, after a supervisor establishes and communicates standards for measuring performance, the next step is to
A) observe and measure individual performance against set criteria.
B) reinforce performance or provide remedies.
C) establish and communicate expectations for performance.
D) determine what a department or a work group should accomplish.

Question

Quizplus · Accepted Answer

Once standards have been established and communicated, the next step in the appraisal process is to observe and measure individual performance against those standards. This allows for a fair and objective evaluation of each employee's performance. Only after this step can the supervisor determine whether to reinforce good performance or provide remedies for areas that need improvement. Establishing and communicating expectations for performance and determining what a department or work group should accomplish come before the observation and measurement step.

In the Appraisal Process, After a Supervisor Establishes and Communicates