When initiating conflict resolution,the supervisor should:
A) act as soon as he or she is aware of the problem.
B) ignore it at first because it may go away.
C) get emotionally involved to gain a better understanding of the problem.
D) focus on the personalities of those involved.

Question

Quizplus · Accepted Answer

When initiating conflict resolution, a supervisor should act as soon as he or she is aware of the problem. As the problem continues, a supervisor is likely to get increasingly emotional about it, which only makes resolution more difficult.

When Initiating Conflict Resolution,the Supervisor Should