Greta is the manager of a company who has implemented a payments-for-suggestions plan whereby employees get paid for providing valid suggestions that can help the company.She found that not many employees came forward with suggestions.Upon further investigation,she found out that employees did not think that they would actually be paid for making the suggestions.So,she made the paymentsfor-suggestions plan part of their work contract which guaranteed that they would be paid.According to Vroom's expectancy-valence theory,Greta has increased _____ to motivate her employees.

Question

Quizplus · Accepted Answer

Instrumentality is the perceived probability that a promised reward will actually be received. In order for an employee to submit a winning suggestion, he or she should be fairly certain that the behavior will be rewarded as promised. By making it certain that the employees will be rewarded, Greta has increased the instrumentality of her plan.

Greta Is the Manager of a Company Who Has Implemented