Traditionally,firms have placed greater emphasis upon gaining customers than keeping them.

Name: Traditionally,firms have placed greater emphasis upon gaining customers than keeping them.
Brand: Quizplus
Rating: 4.8 (41 reviews)

Question

Quizplus · Accepted Answer

This is a statement that is commonly agreed upon in the business world. Many firms focus heavily on acquiring new customers and overlook the importance of retaining existing ones. However, there is a growing trend towards customer retention as a key strategy for long-term success.

Traditionally,firms Have Placed Greater Emphasis Upon Gaining Customers Than Keeping