The focus of the refreezing stage of Lewin's change model is:
A) Resistance
B) Motivation
C) Providing new information, models, processes, procedures, equipment, technology, or ways of getting the job done
D) Integration of the new behavior or attitude
E) Training

Question

Quizplus · Accepted Answer

The focus of the refreezing stage of Lewin's change model is to integrate the new behavior or attitude into the group or organization's culture, so that it becomes the new norm. This involves reinforcing the new changes and making sure they become lasting habits. There is a need to embed the new ways of doing things in the team or organization's processes, systems, and structures, so they become institutionalized. This stage requires ongoing support and maintenance to ensure that people do not revert to their old ways of doing things.

The Focus of the Refreezing Stage of Lewin's Change Model