When organizations need stronger horizontal alignment or cooperation in order to meet their goals, a ________ structure is appropriate.
A) Divisional
B) Hollow
C) Matrix
D) Functional
E) Horizontal

Question

Quizplus · Accepted Answer

A matrix structure is designed to foster horizontal cooperation and communication between different departments, divisions, or team members who are working on the same project, product, or service. This structure allows for greater flexibility and responsiveness to changing market conditions, customer needs, and technological innovations. It can also enhance accountability and motivation, as team members are jointly responsible for delivering specific outcomes, and their performance is evaluated based on both individual and group achievements. However, a matrix structure can also create conflicts and confusion if there is a lack of clarity around roles, responsibilities, and decision-making authority, or if there are competing priorities or personalities among team members.

When Organizations Need Stronger Horizontal Alignment or Cooperation in Order