Johnson & Co. has divided its employees according to the locations of the customers that they tend to. Thus, it has teams that cater to the urban areas, semi-urban areas, and so on. Johnson & Co. is said to have a ________ structure.
A) Functional
B) Hollow
C) Modular
D) Virtual
E) Divisional

Question

Quizplus · Accepted Answer

Johnson & Co. has divided its employees based on the location of customers, which means that it has different divisions for different areas. Therefore, it has a divisional structure. The other choices do not fit the given scenario. Functional structure is based on tasks, roles, and functions, not customer location. Hollow, modular, and virtual structures are all variations of the divisional structure, but the given scenario specifically mentions location-based divisions.