You are a management consultant. During a training session you are conducting, a manager from XYZ Energy Corporation asks you to summarize the best research evidence on the impact of the five bases of power on job performance, job satisfaction, and turnover. Which of these would be a correct response?

Question

Quizplus · Accepted Answer

The best research evidence suggests that expert and referent power have a generally positive impact on job performance, job satisfaction, and turnover. Reward power can also have a positive impact on these outcomes, but it is not as consistent as expert and referent power. Legitimate power can have a positive impact on performance, but it does not have as much impact on satisfaction and turnover. Coercive power generally has a negative impact on job satisfaction, but its impact on performance is mixed and may depend on the specific situation. Therefore, option D is the correct choice.

You Are a Management Consultant