As part of a work group, Bob's main job is to resolve conflicts between other group members. Whenever there is an argument, he tries to figure out a solution that benefits both parties, or he quickly defuses the tension with some jokes. Which of the following roles is Bob performing within his work group?
A) Coordinator
B) Orienter
C) Evaluator
D) Energizer
E) Harmonizer

Question

Quizplus · Accepted Answer

Bob is performing the role of a Harmonizer within his work group. A Harmonizer is someone who helps resolve conflicts and tensions within the group by promoting understanding, cooperation, and communication between the members. Bob's approach of trying to find a solution that benefits both parties or diffusing tension with humor is characteristic of a Harmonizer.

As Part of a Work Group, Bob's Main Job Is