Question 1

George's boss gave him a new project to do that entails developing a complex Excel spreadsheet. George has extensive previous experience and training in Excel. George is probably experiencing:
A) Hope
B) Efficacy
C) PERMA
D) Health
E) Resilience

Accepted Answer

Efficacy refers to one's belief in their ability to accomplish a task, which aligns with George's extensive experience and training in Excel.

Question 2

Compassion is:
A) A shared value that drives people to help others who are suffering
B) A shared belief in showing restraint and control
C) A shared belief in self-control, humility, and prudence
D) The same as virtuousness
E) A shared value in the importance of resolving conflict multilaterally

Accepted Answer

Compassion is defined as a feeling of empathy and concern for others who are suffering. It is a shared value that drives people to help others in need. Options B, C, D, and E do not accurately describe the meaning of compassion.

Question 3

The characteristic of PsyCap that consists of making a positive attribution about succeeding now and in the future is:
A) Hope
B) Efficacy
C) Optimism
D) Health
E) Resilience

Accepted Answer

Optimism is the characteristic of PsyCap that consists of making a positive attribution about succeeding now and in the future. Hope is the characteristic of PsyCap that consists of persevering toward goals and, when necessary, redirecting paths to goals. Efficacy is the characteristic of PsyCap that involves having confidence in one's abilities to take on and put in the necessary effort to succeed at challenging tasks. Health is not a characteristic of PsyCap. Resilience is the characteristic of PsyCap that involves bouncing back from adversity, sustaining an effort in the face of obstacles, and learning and growing from setbacks.

Question 4

To develop hope, a person should:
A) Break a large goal into smaller sub-goals
B) Anticipate potential obstacles to success and plan to avoid them
C) Develop more extraversion
D) Generate an important goal that is attainable yet challenging
E) Not try to do anything; hope cannot be developed consciously

Accepted Answer

The answer of To develop hope, a person should:
A) Break...

Question 5

The need to have a goal and the determination to achieve it is known as:
A) Optimism
B) Resilience
C) Willpower
D) Waypower
E) Efficacy

Accepted Answer

The need to have a goal and the determination to achieve it is commonly referred to as willpower. Willpower involves self-control, persistence, and the ability to delay gratification in pursuit of one's goals. Option A, optimism, refers to a positive outlook on life and the future. Option B, resilience, is the ability to adapt and recover from challenges or adversity. Option D, waypower, is not a commonly recognized term in psychology. Option E, efficacy, refers to the belief in one's ability to succeed in a particular task or situation.

Question 6

A shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders is known as:
A) Restorative justice
B) Distributive justice
C) Procedural justice
D) Interactional justice
E) Interpersonal justice

Accepted Answer

Restorative justice emphasizes the importance of including all affected parties in the resolution process, in contrast to distributive justice, which focuses on the fair distribution of resources or outcomes. Procedural justice pertains to the fairness of the process by which decisions are made, while interactional and interpersonal justice relate to the quality and respectfulness of communication and treatment.

Question 7

The characteristic of PsyCap that consists of sustaining effort when beset by problems and adversity is:
A) Hope
B) Efficacy
C) Optimism
D) Health
E) Resilience

Accepted Answer

Resilience is the characteristic of PsyCap that involves the ability to maintain motivation and effort in the face of obstacles, setbacks, and failures. It refers to the capacity to bounce back from adversity, learn from setbacks, and remain flexible in the face of changing circumstances. Therefore, resilience is the best choice among the given options. Hope, efficacy, and optimism are also important components of PsyCap, but they do not specifically refer to the ability to persist in the face of adversity. Health, on the other hand, is not a component of PsyCap, but rather an outcome of positive psychological strengths and resilience.

Question 8

Hope equals:
A) Faith and charity
B) Bouncing back from problems
C) Willpower plus waypower
D) The opposite of pessimism
E) Self-confidence

Accepted Answer

Hope encompasses more than just positive thinking or optimism. It requires both the willpower to hope for something better and the actions we take to bring about change, or waypower. Therefore, option C is the best choice.

Question 9

Self-efficacy is a component of:
A) Core self-evaluation
B) Motivational structure
C) Optimism
D) PERMA
E) Resilience

Accepted Answer

Self-efficacy is a belief in one's ability to perform tasks and achieve goals, which falls under the concept of core self-evaluation. Core self-evaluation involves beliefs about one's own worth, competence, and control.

Question 10

The need to see one or more alternative paths to achieve a goal, even when faced with adversity, is called:
A) Optimism
B) Resilience
C) Willpower
D) Waypower
E) Efficacy

Accepted Answer

Waypower refers to the ability to see alternative paths to achieve a goal, even in the face of adversity. Optimism, resilience, willpower, and efficacy are related concepts, but do not specifically address the need to see alternative paths.

Question 11

Armando has a goal of earning a B in his statistics course, but currently his grade is a C-. Therefore, he decides to study more hours for the next test and even get involved in a study group. Armando is experiencing:
A) Hope
B) Faith
C) Effectiveness
D) Health
E) PERMA

Accepted Answer

Armando is experiencing hope, which is one of the components of the PERMA (Positive emotions, Engagement, Relationships, Meaning, and Accomplishments) model of well-being. Hope involves having a goal, developing multiple pathways to achieve that goal, and believing in one's ability to successfully pursue those pathways. In this scenario, Armando has a goal of earning a B in his statistics course, is developing a plan to achieve it through studying and a study group, and believes in his ability to improve his grade.

Question 12

The shared belief in showing restraint and control when faced with temptation and provocation is called:
A) Restoration
B) Virtuosity
C) Temperance
D) Compassion
E) Flourishing

Accepted Answer

Temperance refers to the shared belief in showing restraint and control when faced with temptation and provocation. Restoration refers to the act of restoring something to its original state, Virtuosity refers to having great skill or expertise, Compassion refers to feeling empathy and concern for others, and Flourishing refers to thriving and achieving success.

Question 13

Which of the following is not a component of virtuous leadership?
A) Focus on the greater good
B) Forgiveness
C) Trust
D) Integrity
E) Engagement

Accepted Answer

Engagement is not typically listed as a component of virtuous leadership, which focuses more on moral and ethical qualities like the greater good, forgiveness, trust, and integrity.

Question 14

Imelda's life is difficult right now. Her husband and she recently decided to divorce and she is now a single parent of two pre-teenagers. They are good kids, but it is difficult taking care of them and managing her full-time job as a middle manager. Imelda has started taking work home at night and finishing projects at night after her children are in bed. Imelda is likely exhibiting:
A) Hope
B) Efficacy
C) Effectiveness
D) Health
E) Resilience

Accepted Answer

Imelda is exhibiting resilience, which refers to the ability to adapt and cope with stress and difficult life circumstances. Despite facing multiple challenges, Imelda is continuing to fulfill her responsibilities as a single parent and full-time worker.

Question 15

The three global values that are essential for promoting positive OB are:
A) Hope, optimism, and resilience
B) Restorative justice, compassion, and temperance
C) Positive emotions, engagement and meaning
D) Flourishing, motivation, and satisfaction
E) Social support, information support, and instrumental support

Accepted Answer

Restorative justice, compassion, and temperance are considered essential global values for promoting positive organizational behavior (OB) as they foster a supportive and fair work environment.

Question 16

Abstract ideals that guide one's thinking and behavior across all situations are known as:
A) Norms
B) Goals
C) Personalities
D) Values
E) Cognitions

Accepted Answer

Values are abstract ideals that guide one's thinking and behavior across all situations. Norms are specific societal expectations for behavior, goals are specific objectives one wants to achieve, personalities refer to an individual's unique characteristics, and cognitions refer to mental processes such as thoughts and beliefs.

Question 17

____________ is defined as employees' perceptions of formal and informal organizational policies, practices, procedures and routines:
A) Organizational culture
B) Job satisfaction
C) Organizational climate
D) Positive OB
E) Organizational citizenship

Accepted Answer

Organizational climate refers to the collective perceptions employees hold about their organization's policies, practices, procedures, and routines. It reflects the employees' shared understanding of what is expected of them and how they are supposed to behave. In contrast, organizational culture is a broader term that encompasses the shared values, beliefs, and assumptions that shape an organization's identity and guide its behavior. Job satisfaction, positive OB, and organizational citizenship are different constructs that are not directly related to employees' perceptions of policies and procedures.

Question 18

The host of procedures, policies, routines, and rules that organizations use to get things done are known as:
A) Organizational culture
B) Organizational climate
C) Organizational practices
D) Organizational leadership
E) Organizational citizenship

Accepted Answer

Organizational practices refer to the specific procedures, policies, routines, and rules that organizations use to get things done. Organizational culture refers to the shared values, beliefs, and behaviors that shape how people in an organization interact and make decisions. Organizational climate refers to the overall "atmosphere" or "mood" in an organization, including factors like employee morale and job satisfaction. Organizational leadership refers to the individuals who hold positions of power and influence in an organization and are responsible for setting its direction and guiding its operations. Organizational citizenship refers to the voluntary actions taken by employees to help the organization beyond their formal job responsibilities.

Question 19

_______ represents what individuals and organizations aspire to be when they are at their very best.
A) Virtuousness
B) PsyCap
C) Positive OB
D) Well-being
E) PERMA

Accepted Answer

Virtuousness represents a set of positive moral qualities and character strengths that individuals and organizations aspire to possess. It includes values such as honesty, integrity, kindness, fairness, and courage, and is often seen as the cornerstone of ethical behavior and leadership.

Question 20

The characteristic of PsyCap that consists of having confidence is:
A) Hope
B) Efficacy
C) Effectiveness
D) Health
E) Resilience

Accepted Answer

Confidence is a central component of efficacy, which refers to an individual's belief in their own abilities to successfully complete tasks and achieve goals. The other options (Hope, Effectiveness, Health, and Resilience) are also important components of PsyCap, but do not directly pertain to the characteristic of having confidence.

Quiz 7: Positive Organizational Behavior

George's boss gave him a new project to do that entails developing a complex Excel spreadsheet. George has extensive previous experience and training in Excel. George is probably experiencing:

Compassion is:

The characteristic of PsyCap that consists of making a positive attribution about succeeding now and in the future is:

To develop hope, a person should:

The need to have a goal and the determination to achieve it is known as:

A shared belief in the importance of resolving conflict multilaterally through the inclusion of victims, offenders, and all other stakeholders is known as:

The characteristic of PsyCap that consists of sustaining effort when beset by problems and adversity is:

Hope equals:

Self-efficacy is a component of:

The need to see one or more alternative paths to achieve a goal, even when faced with adversity, is called:

Armando has a goal of earning a B in his statistics course, but currently his grade is a C-. Therefore, he decides to study more hours for the next test and even get involved in a study group. Armando is experiencing:

The shared belief in showing restraint and control when faced with temptation and provocation is called:

Which of the following is not a component of virtuous leadership?

The three global values that are essential for promoting positive OB are:

Abstract ideals that guide one's thinking and behavior across all situations are known as:

____________ is defined as employees' perceptions of formal and informal organizational policies, practices, procedures and routines:

The host of procedures, policies, routines, and rules that organizations use to get things done are known as:

_______ represents what individuals and organizations aspire to be when they are at their very best.

The characteristic of PsyCap that consists of having confidence is: