Polly worked as a bartender. A few people used to wave money at her so that she would serve them first. She found this to be rude and, hence, either ignored them or always served them last. People came to realize that she served only the people who waited politely, and much of the rude behavior stopped. Polly used the model of __________.
A) Positive reinforcement
B) Negative reinforcement
C) Variable ratio reinforcement
D) Extinction
E) Shaping
Correct Answer:
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