What do teams need to balance in order to effectively help an organization gain a competitive advantage?
A) Behavior and group norms
B) Conformity and deviance
C) Performance and cohesiveness
D) Tolerance and polarization

Question

Quizplus · Accepted Answer

To effectively help an organization gain a competitive advantage, groups and teams need the right balance of conformity and deviance (see Figure 11.4). A group needs a certain level of conformity to ensure that it can control members' behavior and channel it in the direction of high performance and group goal accomplishment.

What Do Teams Need to Balance in Order to Effectively