Question 1

List the common problems entrepreneurs have in managing their organizations.

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Question 2

How does organizational culture help managers exert control over subordinates?

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Question 3

Stag Plugs, Ltd., opts to take a bottom-up approach in order to draft a new attendance policy. What will the approach entail?
A) A fast or revolutionary approach involving managers at all levels
B) A gradual or evolutionary approach involving only the top managers
C) A fast or revolutionary approach involving only the top managers
D) A gradual or evolutionary approach involving managers at all levels

Accepted Answer

Bottom-up change is a gradual or evolutionary approach to change in which managers at all levels work together to develop a detailed plan for change.

Question 4

Define control systems and mention the three characteristics of an effective control system.

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Question 5

All organizations make use of bureaucratic control methods in their dealings with the employees of the organization. This type of control system can, however, create problems for the subordinates. Discuss these types of problems and explain what an organization's managers can do to reduce these types of problems within the organization.

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Question 6

Behavior control is one way managers attempt to motivate workers. Discuss three ways managers could use behavior control with subordinates.

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Question 7

What are the four steps in the control process?

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Question 8

Define entrepreneurs and intrapreneurs.

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Question 9

Members of which of the following groups may be considered intrapreneurs?
A) Employees of an organization who notice opportunities to develop new products
B) Employees of an organization who have worked across various industries
C) Managers who are responsible for two or more departments within a company
D) Managers who ensure interdepartmental transfer of skills

Accepted Answer

Intrapreneurs are employees of existing organizations who notice opportunities to develop new or improved products and better ways to make them.

Question 10

Top managers at a food chain company consult with middle and first-line managers to revise their marketing strategy. This approach will lead to ________.
A) top-down changes that can be implemented quickly throughout the organization
B) bottom-up changes to minimize resistance from employees and uncertainty
C) bottom-up changes that can be implemented quickly throughout the organization
D) top-down changes to minimize resistance from employees and uncertainty

Accepted Answer

Bottom-up change is a gradual or evolutionary approach to change in which managers at all levels work together to develop a detailed plan for change.

Question 11

Entrepreneurship is the mobilization of resources to ________.
A) start a process that ends with the founding of a new business
B) compare two companies on specific dimensions
C) market an old product with a new twist
D) provide customers with new or improved goods and services

Accepted Answer

Entrepreneurship is the mobilization of resources to take advantage of an opportunity to provide customers with new or improved goods and services. Entrepreneurship does not just end once a new business is founded.

Question 12

Managers typically use three primary measures to assess the output performance of their organizations. Write a brief note on these three types of measures.

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Question 13

The top managers of an organization typically use a variety of financial indicators to assess the performance of their organizations. Discuss the four major types of financial measures.

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Question 14

Agave Pharma has opted for a top-down approach to changing how the company functions so that efficiency is increased. What is the change likely to entail?
A) A fast or revolutionary approach involving managers at all levels
B) A gradual or evolutionary approach involving only the top managers
C) A fast or revolutionary approach involving only the top managers
D) A gradual or evolutionary approach involving managers at all levels

Accepted Answer

Top-down change is a fast, revolutionary approach to change in which top managers identify what needs to be changed and then move quickly to implement the changes throughout the organization.

Question 15

Identify the steps in the organizational change process and describe what occurs in each step.

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Question 16

Management by objectives (MBO) is one way that managers can use to evaluate the performance of subordinates. Discuss the steps involved in using this technique.

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Question 17

Discuss the need to balance two opposing forces in the control process that influences the way organizations change.

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Question 18

Describe evaluation, the fourth and final step in establishing organizational control.

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Question 19

Direct supervision is one of the best ways for managers to monitor the behavior of subordinates, but this method of behavior control can create problems with subordinates. Discuss the problems that can occur for managers when working with subordinates.

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Question 20

Define adaptive culture and inert culture. Which is better for an organization and why? Give at least two examples of what organizations with each of these do to develop their cultures.

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Quiz 8: Control, Change, and Entrepreneurship