Switching costs may arise when
A)changing from one computer system to another.
B)substitute products are available at a lower unit cost.
C)when there are a large number of interchangeable products.
D)products are commodity-like in nature.
E)all of these choices.

Question

Quizplus · Accepted Answer

Switching costs typically arise when customers switch from one computer system to another, as it requires significant investment of time and money to learn the new system and potentially transfer data. While the other options may also result in some degree of switching cost, they are not as common as in the case of changing computer systems.

Switching Costs May Arise When